![]() List all the troubleshoot steps you’ve done so that they can better understand where the issue stems from and give you better advice. If the issue is still not solved after all the methods listed above, it might be time to send a support ticket to Square Enix and let the team help you solve the issue on its end. On Steam, you can also use the software’s dedicated checking method by opening the settings of the game on your library. Support forums and read more on the issue regarding the SE change for FPS/90hz lock and DirectX 11 issues. ![]() On PC, you have to right-click the game’s folder and check the files using whatever software you have installed, such as a feature of your antivirus of choice or Microsoft Defender. If you’re on PlayStation, you can skip this step since there’s no way to check the files, but also extremely low chances that the files are corrupted. In this case, the basic fixes will still be to restart your platform, launcher and game, as well as troubleshoot your home network.īut next, you’ll want to check your game files. ![]() Otherwise, it can be an issue relating to a conflict with some background processes of your platform or the game’s files. It’s caused by a high amount of players trying to log in at once. If that’s the case, the only solution will be to restart the game a few times, until it disappears. fatal directx 11 error (2022) recently ran into this fatal directx 11 error for FFXIV. There are a few fixes you can try to solve the issue, but first of all, it’ll likely be related to overloaded servers if you see it around the release date of a major patch, such as an expansion launch.
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